1. Introduction
Welcome to Nordic Electrolytes AB. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our e-commerce webshop located in Sweden. We are committed to ensuring that your privacy is protected and that your personal information is handled in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
2. Data Controller
The data controller responsible for your personal data is Nordic Electrolytes AB, located at Sandsborgsvägen 50, 122 33 Enskede, Sweden. If you have any questions or concerns about our privacy practices, please contact us at hey@drinksalte.com.
3. Information We Collect
We may collect the following information:
- Personal Identification Information: Name, email address, phone number, shipping and billing address, payment information.
- Account Information: Username, password, order history.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
4. How We Use Your Information
We use your personal data for the following purposes:
- Order Processing: To process and deliver your orders, manage payments, fees, and charges, and to collect and recover money owed to us.
- Account Management: To create and manage your account, including verifying your identity and maintaining your account security.
- Customer Service: To provide customer support, including responding to your inquiries and processing returns or complaints.
- Communication: To communicate with you about your orders, account, or any other inquiries you may have.
- Marketing: To provide you with information about our products, services, promotions, and events, if you have opted to receive such information.
- Website Improvement: To analyze and improve the functionality of our website, products, and services.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To perform the contract we are about to enter into or have entered into with you.
- Legitimate Interests: To conduct and manage our business to give you the best service and the most secure experience.
- Consent: Where you have provided your consent for specific purposes such as receiving marketing communications.
- Legal Obligation: To comply with legal obligations, such as tax and accounting regulations.
6. Data Sharing
We may share your personal data with third parties in the following circumstances:
- Service Providers: With third-party vendors who provide services on our behalf, such as payment processing, order fulfillment, IT services, and customer support.
- Legal Compliance: If required by law, regulation, or legal process, we may disclose your personal data to regulatory authorities, courts, or law enforcement agencies.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure servers.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. Once the retention period expires, we will securely delete or anonymize your personal data.
9. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request correction of any inaccurate or incomplete data.
- Deletion: You can request deletion of your personal data, subject to certain legal obligations.
- Objection: You can object to the processing of your personal data for direct marketing purposes.
- Restriction: You can request restriction of processing of your personal data under certain circumstances.
- Data Portability: You can request the transfer of your personal data to another service provider.
To exercise any of these rights, please contact us at hey@drinksalte.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Nordic Electrolytes AB
Sandsborgsvägen 50
122 33 Enskede
Sweden
hey@drinksalte.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.